Zapier | Frame.io API Documentation

Transform your Frame.io workflows with simple, no-code automation that anyone can set up in minutes with no technical expertise required.

What is Zapier?

Zapier is your digital assistant that connects your favorite apps automatically. Think of it as a bridge that lets your apps “talk” to each other without you having to do anything manually.

The magic happens through simple “if this, then that” rules called Zaps. For example: “When a new video is uploaded to Frame.io, automatically create a share link to send to my team.” That’s it—no coding, no complex setup, just point-and-click simplicity.

With over 7,000+ apps available, Zapier turns repetitive, mundane tasks into automated workflows, giving you and your team more time to focus on the most important work.

Why Use Frame.io with Zapier?

Frame.io’s Zapier integration brings the power of automation to your file workflows. Instead of manually checking for new uploads, copying links, or sending status updates, you can set up automated workflows that handle these tasks for you.

Popular automation examples:

New upload notifications: Automatically notify your team in Slack when someone uploads a new video
Project management sync: Create tasks in Airtable when new Frame.io projects are created
Client communication: Send email updates to clients when their review is ready
File organization: Automatically save approved assets to Google Drive or Dropbox
Status tracking: Update project status in your CRM when comments are resolved

Getting Started is Easier Than You Think

No coding knowledge required. Zapier’s visual interface guides you through each step:

Choose your trigger

“When this happens in Frame.io…” (like a new upload)

Select your action

“Do this in another app…” (like send a Slack message)

Map your data

Choose what information to share between apps

Test and activate

Zapier shows you exactly what will happen before going live

The whole process takes just a few minutes, and Zapier provides helpful templates to get you started even faster.

Setting Up Zapier

Get up and running with our Zapier integration and connect Frame.io to hundreds of apps.

Setup

Connect Frame.io

Log into Zapier and create a Zap and add the Frame.io app to your Zap. Once you do that, you’ll be prompted to connect Zapier with your Frame.io account.

Explore

Browse Zapier’s examples and templates
If you’d like to see more features in our Zapier integration, tell us what you want on our community chat. We maintain the Zapier integration just like our other native integrations and we’re always looking for ways to improve it.

Partner with us

Become a Frame.io partner if your company’s software should be directly integrated into Frame.io without Zapier middleware.

Quick Start with Templates

The quickest method to get started is to use one of our pre-built templates. These templates provide ready-made workflows that you can customize for your specific needs.

Popular Workflow Examples

Monday.com to Frame.io

Create Frame.io projects from new monday.com items

For busy production teams, automatically set up Frame.io projects when tasks are added in monday.com.

Frame.io to YouTube

Upload approved Frame.io videos to YouTube

Automatically publish approved videos to YouTube without manual steps.

Frame.io to Slack

Create Slack channels for new Frame.io projects

Set up dedicated communication channels for each new project automatically.

How to Use Templates

Using templates is straightforward and saves you significant setup time:

Select a Template

Choose from one of the pre-built templates that matches your workflow needs

Configure Each Step

For each step within the Zap, you’ll go straight to the configure section (setup is already done as per the template)

Add Your Information

Input the required details like your account credentials, workspace names, project names, folder locations, etc.

Test Your Zap (Optional)

Run a test to make sure everything works correctly

Testing can sometimes be tricky, especially with webhook-based triggers. The testing step may show sample data that will be replaced by real data once you actually use the Zap.

Publish

Once you’re satisfied with the configuration, click “Publish” to activate your Zap!

Available Triggers and Actions

Available Triggers

The V4 integration supports the following webhook-based triggers:

File Events

File Created: Triggers when a file is first created
File Ready: Triggers when file processing is complete
File Upload Completed: Triggers when file upload finishes

Comment Events

Comment Created: Triggers when a new comment is added
Comment Updated: Triggers when a comment is modified
Comment Completed: Triggers when a comment is resolved

Project Events

Project Created: Triggers when a new project is created

Metadata Events

Metadata Value Updated: Triggers when custom metadata field values change

Available Actions

File & Folder Management

Create Folder: Create a new folder in a project
Upload File From URL: Upload a file from a publicly available URL

Comment Management

Create Comment: Add a new comment to a file
Update Comment: Modify an existing comment

Workspace Management

Create Workspace: Create a new workspace in an account
Create Share: Create a new share link

Search Actions

Show Comment: Get comment details
Find Project: Search for projects by name
Show File: Retrieve detailed file information
Show Project Details: Get comprehensive project details

Frame.io Resource Fields in Zapier

When working with triggers like “File Created” or “Comment Created,” you’ll see many fields that provide rich context about the events and resources.

File Fields

File URLs are secure and direct: The V4 integration provides direct links to Frame.io’s asset storage. When you have a choice between “File Attachment” and “File Attachment (URL)” in other apps, choose the URL option as it generally supports larger files and more file types.

Key file fields include:

Original Download URL - Direct download link to the original uploaded file
High Quality Download URL - Download link for high-quality proxy version
Thumbnail Download URL - Download link for the file thumbnail
File Name - Complete filename including extension
File Type Category - Categorized type: “video”, “image”, “audio”, “document”, or “other”
Creator Name and Creator Email - Information about who uploaded the file
Project Name and Project ID - Project context information

Comment Fields

Key comment fields include:

Comment Text - The text content of the comment
Comment Author Name and Comment Author Email - Who left the comment
Timestamp - Frame number for time-based comments (for videos)
File ID - ID of the file the comment was left on
Project Name and Project ID - Project context

Project Fields

Key project fields include:

Project Name and Project ID - Basic project information
Root Folder ID - ID of the project’s root folder
Storage Usage - Storage used by the project in bytes
View URL - Direct link to view the project in Frame.io
Workspace ID and Account ID - Organizational context

Building Custom Zaps

If you prefer to build a custom workflow from scratch or need something more specific than our templates offer:

Start a New Zap

Go to the Zapier homepage and click “Create” then “New Zap”

Select Your Trigger

Choose the trigger action, which can be Frame.io or any other Zapier integration

Complete Your Workflow

Add the actions and configure the steps according to your specific needs

Migrating from Legacy to V4

Frame.io’s V4 Zapier integration brings significant improvements while maintaining feature parity with our legacy version.

Making the Switch

For Existing Users: If you’re currently using the legacy Frame.io Zapier integration, your existing Zaps will only work with the legacy version of Frame.io. Once you’ve upgraded your Frame.io Account to V4, you’ll need to rebuild your integrations using the Frame.io V4 Zapier integration.

For New Users: Always choose the Frame.io V4 integration when creating new Zaps. It’s the current, actively maintained version with all the latest improvements.

Key Terminology Changes

The most noticeable change is in our language around content organization:

Legacy Term	V4 Term
”Asset"	"File” or “File & Folder"
"Asset Created"	"File Created"
"Asset Ready"	"File Ready"
"Asset Upload Completed"	"File Upload Completed”

Why the change? The term “File” is more universally understood and accurately describes what you’re working with—whether it’s a video, image, document, or any other file type.

Tips for Success

Start Simple

Begin with one of our templates to get familiar with how Frame.io and Zapier work together

Test Thoroughly

Always test your Zaps before publishing, especially when working with file uploads or webhooks

Use Rich Data

Take advantage of Frame.io’s comprehensive data fields to create more intelligent automations

Plan for Scale

Consider how your workflows will perform as your team and project volume grows

Need More Help?

Need a Missing Feature? Our goal is to match all features between Legacy and V4, but if you notice something missing or need additional functionality, reach out to us!

How to Reach Out

Community Forum: Post in our Frame.io Community for feature requests
Support Team: Contact our support team directly through the Frame.io app

When requesting features or reporting issues, please describe:

The specific workflow you’re trying to achieve
Any errors you’re seeing or where you’re getting stuck
Whether this worked in the legacy version or if this is a new V4-specific feature

Ready to Automate?

The best part about automation is that you start small and grow from there. Begin with one simple workflow, like getting notified when someone comments on your project, and expand as you see the time-saving benefits.

Your apps are already doing great work. Now let them work together to do even more.

Ready to dive in? Start with our templates to create your first automation in under 10 minutes.